Nothing is more important to us than our customer's complete satisfaction.
Here are a few letters from our recent customers
"A huge thank you to the folks at ReStoring Data. A power surge fried the primary and backup hard drives in one of our servers. It wasn't just any server, it was the one that held all of our customer data, our publication records, our billing and receivables data. The data on that machine basically holds the most important information we need to run our company. Our computer guy suggested a couple of data recovery firms and said he had heard that ReStoring Data was pretty good. And so they were. We called them up first thing in the morning and they told me to bring it in right away. They were super responsive and got on the job as soon as I delivered the drive. They kept me informed as to their progress and, best of all, they recovered all of our data and restored it onto a backup drive by early afternoon. We were up and running again the following morning. If I hadn't had to drive from Washington state to pick it up, we could have been rolling the same day. As for cost, I'll repeat what one of our employees said: The cost to restore it was nothing compared to the costs we would have incurred if they had been unable to restore the data. It's kind of funny – when you leave you are tremendously grateful to the people who have saved your neck but you really hope you never see them again. I recommend this company with no reservations."
The Northern Light newspaper
"There is never a good time to have a hard-drive crash and not be able to access your critical data. However, the team at ReStoring Data saved the day. They considered the recovery of our data very important and recovered our files in record time. My experience with ReStoring Data surpassed all of my expectations. I highly recommend them for your data recovery needs."
Brian Jessel BMW
"Thank you so much for your quick work to restore my data. It was such a scary thing to find out my hard drive was destroyed and my data was irretrievable from my local computer service technicians. I had no idea my backups had failed. Your service was quick and professional and amazingly you were able to restore a mirror image of the data I thought was gone forever. Thanks so much!"
Banking on It Bookkeeping
"I just wanted to express my sincere thanks for the incredible job that you did. I can't believe the how you were able to recover my files to the extent that you did. I am now back working to the same level that I was prior to the hard drive failure. I would not hesitate to recommend your services to anyone that finds themselves in a similar situation."
Kilvington Bros. Ltd.
"On the verge of delivering our television documentary for its premiere at the Vancouver International Film Festival, our RAID had a critical crash.
ReStoring Data was able to recover 100% of the information and we were up and running four days later. I can't tell you the number of hours and dollars we saved, but most importantly, we made the screening!"
Gumboot Productions Inc.
"My experience with ReStoring Data Inc. could not have been better. From my first call until the time I got my data back. Being in Toronto, I wasn't sure about sending my data to Vancouver to be recovered. They took care of me from start to finish. Very friendly, understanding and at a very reasonable price. Their price was less than half of what I was quoted here in Toronto. The data was recovered within the time they said it would be, which was important to me because of the time sensitive data being recovered. I would definitely recommend ReStoring Data Inc. to anyone needing data recovered.!"
Rawlco Services Inc.
"ReStoring Data was able to restore all the original data from my external drive and advise me on the best solution to store and protect the data for the future that met my needs for flexibility and ease of use. I found the team at Restoring Data to be very friendly and accommodating, providing an excellent service in a professional and timely manner. I would highly recommend them to anyone in need of restoring personal or valuable data that seemed otherwise lost forever"
"I'm just so impressed and pleased that you were able to recover all the data - what a fabulous service you offer! Had not you been successful, I would have needed weeks to re-process most of the image files, and some would have been lost forever. My backup routine just got a lot stricter. Thank you so much"
Stuart Bish Photography
"ReStoring Data made it very easy to recover valuable data. The process was quick and I got exactly what was promised to me. It was very assuring to know there would be no charge unless the data was actually recovered. All my questions and concerns were answered promptly and knowledgeably. Couldn't be happier"
"On the day I returned from a recent trip to Spain and Portugal, I was excitedly uploading my pictures to my computer when it froze and I ended up accidentally deleting all the files from my memory card. I took the card to a well-known photo developing company which sent it a central lab. After two very stressful weeks, I was crushed when they called to tell me that the images on the card were not recoverable. Refusing to give up, I brought the card to a computer repair shop, where I found out about ReStoring Data. I called immediately and the woman I spoke with was extremely friendly, helpful, and patient in answering all my questions and alleviating my concerns. I sent the memory card by overnight mail to Vancouver and the next day was notified of the evaluation results and quote, subject to the No data, No charge policy. Because I was so anxious to know the status of my files as soon as possible, I requested priority service. Within 24 hours, I received the wonderful news that 522 of my cherished memories had been restored! It was especially miraculous considering the photo developing company hadn't been able to recover anything. When I received the DVD and put it in my computer, I was so delighted to see the pictures and videos I had thought were gone forever appear on my screen. There are no words to express how grateful I am for ReStoring Data's wonderful service and excellent customer support. These were once-in-a-lifetime moments and I am so grateful that I will now always have memories of them to look back on. Thank you again 100X over."
"When my computer crashed and the technician at the repair shop told me that I had lost all my data I was devastated. I had years of digital photo's, thousands of music files which took years to compile, all my Outlook contacts and miscellaneous important files on my computer and they were inaccessible! I read about Restoring Data and took my hard drive in and a week later I had everything back. I am overjoyed."
"My hard drive failed on a Monday morning without warning on my 3 month old computer. I had a very important work in progress that I had spent 14 hours on that very weekend and it was lost. None of the local “experts” could do anything about it. But one of them suggested I try ReStoring Data. I called them and I was immediately impressed by the staff’s expertise and experience. I especially appreciated their no data, no charge policy. A week later I had my entire drive’s contents, still fully encrypted, re-imaged onto a new drive. Upon receipt I just plugged it in and resumed from where I had left off. Absolutely fantastic!"
"I cannot tell you how thankful we are for the data you recovered off our hard-drive, especially the pictures. Losing our house and all our possessions in the fire was extremely difficult, but even more disheartening was the thought that we had lost all our photos. Memories of past Christmases, vacations, our children growing up, and much more were captured in those photos. We understand that our hard-drive had fairly extensive fire and water damage, so we are amazed and extremely grateful that you were able to recover the data. Thank you very much for giving us back some of our memories!"
The Murphy Family
"I don’t even know where to begin to express my appreciation for the work you have done! The only words that come to mind are: Thank you, Thank you, Thank you!!!. Much to my surprise, you were able to recover my photos in their original RAW file format with all meta data intact. I cannot thank you enough!"
Kevin Charlie Photography
"Not only did you retrieve every single bit of my data, you installed a new hard drive and fan into my computer and then transferred the saved data to the new drive. You are absolutely amazing!"
"I just wanted to express my appreciation for your honesty and fairness. I know my hard drive had a complicated problem, and even though it took a few more days to fix, you did not charge me more than the quote that you had given me. I already expected some hidden fees but you did not ask for any. Glad to see that integrity still exists... Thanks"
"I cannot thank you enough for the work you did getting our computer going again. You have no idea how much stress and money you saved us if we had lost our data. The most critical data was in this RAID. Job well done"